{"id":64966,"date":"2021-11-29T17:48:28","date_gmt":"2021-11-29T16:48:28","guid":{"rendered":"https:\/\/staging.step-lab.com\/?page_id=64966"},"modified":"2024-03-11T12:26:26","modified_gmt":"2024-03-11T11:26:26","slug":"supporto-clienti","status":"publish","type":"page","link":"https:\/\/step-lab.com\/it\/supporto-clienti\/","title":{"rendered":"Supporto"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpmjqlzu-255ff6c69552c65a640b48ad0eb997bb\">\n.avia-section.av-lpmjqlzu-255ff6c69552c65a640b48ad0eb997bb{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/step-lab.com\/wp-content\/uploads\/2024\/03\/support.jpg);\nbackground-position:50% 0%;\nbackground-attachment:fixed;\n}\n.avia-section.av-lpmjqlzu-255ff6c69552c65a640b48ad0eb997bb .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#0a0a0a;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-lpmjqlzu-255ff6c69552c65a640b48ad0eb997bb main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_px='400'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' style='height:400px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-64966'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kz5l5bax-b28ead7b73bc47123a3bd1bc1d7f2fbc\">\n#top .av_textblock_section.av-kz5l5bax-b28ead7b73bc47123a3bd1bc1d7f2fbc .avia_textblock{\nfont-size:22px;\ncolor:#ffffff;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .av_textblock_section.av-kz5l5bax-b28ead7b73bc47123a3bd1bc1d7f2fbc .avia_textblock{\nfont-size:22px;\n}\n}\n<\/style>\n<section  class='av_textblock_section av-kz5l5bax-b28ead7b73bc47123a3bd1bc1d7f2fbc '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 class=\"hp-tab-header\" style=\"text-align: center;\">SUPPORTO CLIENTI<\/h1>\n<\/div><\/section>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kz5kzctu-c9a8d703d1bc162632517390641e296e\">\n.avia-section.av-kz5kzctu-c9a8d703d1bc162632517390641e296e{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-kz5kzctu-c9a8d703d1bc162632517390641e296e main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_hr  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-64966'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1nzeg2m-2e8fa485186fe0417538858f7279b755\">\n@keyframes av_boxShadowEffect_av-1nzeg2m-2e8fa485186fe0417538858f7279b755-column {\n0%   { box-shadow:  0 0 0 0 #cecece; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #cecece; opacity: 1; }\n}\n.flex_column.av-1nzeg2m-2e8fa485186fe0417538858f7279b755{\nbox-shadow: 0 0 10px 0 #cecece;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1nzeg2m-2e8fa485186fe0417538858f7279b755 av_one_third  avia-builder-el-3  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div shadow-not-animated av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-16n15z2-7c28e418e47b7d25588edd6db88c71e0\">\n.avia-image-container.av-16n15z2-7c28e418e47b7d25588edd6db88c71e0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-16n15z2-7c28e418e47b7d25588edd6db88c71e0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-16n15z2-7c28e418e47b7d25588edd6db88c71e0 av-styling- avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-70474 avia-img-lazy-loading-not-70474 avia_image ' src=\"https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-819x1030.png\" alt='Manutenzione macchine da test' title='Manutenzione macchine da test'  height=\"1030\" width=\"819\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-819x1030.png 819w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-239x300.png 239w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-768x966.png 768w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-1221x1536.png 1221w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-1629x2048.png 1629w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-1193x1500.png 1193w, https:\/\/step-lab.com\/wp-content\/uploads\/DSC_0789-Recuperato-2-561x705.png 561w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ob6n2-37299a70bd5e136f7b7643b9c47a5fee\">\n.flex_column.av-2ob6n2-37299a70bd5e136f7b7643b9c47a5fee{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2ob6n2-37299a70bd5e136f7b7643b9c47a5fee av_three_fifth  avia-builder-el-5  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpmk778b-a8c7d7eb41bb71e3014b56effd53c81e\">\n#top .hr.hr-invisible.av-lpmk778b-a8c7d7eb41bb71e3014b56effd53c81e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-lpmk778b-a8c7d7eb41bb71e3014b56effd53c81e hr-invisible  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kz5emoty-858dc10c35bb3e603b3284108864d558\">\n#top .av_textblock_section.av-kz5emoty-858dc10c35bb3e603b3284108864d558 .avia_textblock{\nfont-size:18px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .av_textblock_section.av-kz5emoty-858dc10c35bb3e603b3284108864d558 .avia_textblock{\nfont-size:18px;\n}\n}\n<\/style>\n<section  class='av_textblock_section av-kz5emoty-858dc10c35bb3e603b3284108864d558 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"hp-tab-subheader\">\n<div class=\"hp-title-underline\">Il nostro team di assistenza clienti pu\u00f2 essere contattato gratuitamente dal luned\u00ec al venerd\u00ec dalle 8.30 alle 17.30 al numero <strong>+39 0423 1999 391<\/strong>, la mail <strong>info@step-lab.com<\/strong> o tramite il nostro <a href=\"https:\/\/step-lab.com\/it\/contatti\/\"><strong><u>modulo di contatto<\/u><\/strong><\/a>.<\/div>\n<div>\n<p>Per risolvere tempestivamente problemi con il vostro sistema e risparmiare tempo e denaro, noi di STEP Lab ci impegniamo a fornire soluzioni di assistenza rapide ed efficienti, sia via telefono, come nella maggior parte dei casi, che via interventi in loco dei nostri tecnici.<\/p>\n<p>Hai bisogno di assistenza immediata in caso di guasti alla tua macchina da test? Il nostro efficiente sistema di assistenza remota consente una connessione diretta alla tua macchina tramite chat, webcam e audio, utilizzando un&#8217;infrastruttura IT sicura.<\/p>\n<\/div>\n<div class=\"hp-tab-body\"><\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltiqisgc-b52083c821edda7bb45999df2c1461f3\">\n#top .hr.hr-invisible.av-ltiqisgc-b52083c821edda7bb45999df2c1461f3{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ltiqisgc-b52083c821edda7bb45999df2c1461f3 hr-invisible  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltiqhpp4-900dd6d6481b11a5590580e47cf476b7\">\n#top .av_textblock_section.av-ltiqhpp4-900dd6d6481b11a5590580e47cf476b7 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-ltiqhpp4-900dd6d6481b11a5590580e47cf476b7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h4>Orari di apertura<\/h4>\n<p>Lunedi-Venerdi: 8.30-17.30<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kwov6uz9-9731fd7e5e659ddf77fb9dcc18e788e5\">\n#top .hr.hr-invisible.av-kwov6uz9-9731fd7e5e659ddf77fb9dcc18e788e5{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kwov6uz9-9731fd7e5e659ddf77fb9dcc18e788e5 hr-invisible  avia-builder-el-10  el_after_av_textblock  el_before_av_buttonrow '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-buttonrow-wrap av-ld39aj40-c718d208769d3828e56e9c8253c8a8b8 avia-buttonrow-left  avia-builder-el-11  el_after_av_hr  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ld39ainb-8947f807fde1a30cc494edba8ba17201\">\n#top #wrap_all .avia-button.av-ld39ainb-8947f807fde1a30cc494edba8ba17201{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/step-lab.com\/it\/contatti\/'  class='avia-button av-ld39ainb-8947f807fde1a30cc494edba8ba17201 avia-icon_select-yes-left-icon avia-size-x-large avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Modulo di contatti\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Modulo di contatti<\/span><\/a>\n<\/div><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-64966'><div class='entry-content-wrapper clearfix'>\n<div  class='hr av-ueijhi-c549dff4dceb926f01e9b7a3702f200b hr-default  avia-builder-el-12  el_after_av_section  el_before_av_one_full  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2iezot-3db7e577291d5f2169bb9574373f49ba\">\n.flex_column.av-2iezot-3db7e577291d5f2169bb9574373f49ba{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2iezot-3db7e577291d5f2169bb9574373f49ba av_one_full  avia-builder-el-13  el_after_av_hr  el_before_av_slideshow_accordion  avia-builder-el-last  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kwnat6sl-8d3e7027b03e16a1bb6f5f7e84e229b2\">\n#top .av_textblock_section.av-kwnat6sl-8d3e7027b03e16a1bb6f5f7e84e229b2 .avia_textblock{\ncolor:#cf3339;\n}\n<\/style>\n<section  class='av_textblock_section av-kwnat6sl-8d3e7027b03e16a1bb6f5f7e84e229b2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><span style=\"color: #cf3339;\">Altri prodotti<\/span><\/h2>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39\">\n.avia-accordion.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39{\nmax-height:375px;\n}\n.avia-accordion.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39 .aviaccordion-preview{\nwidth:25.1%;\n}\n.avia-accordion .aviaccordion-slide.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__0{\nleft:0%;\n}\n.avia-accordion .aviaccordion-slide.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__1{\nleft:25%;\n}\n.avia-accordion .aviaccordion-slide.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__2{\nleft:50%;\n}\n.avia-accordion .aviaccordion-slide.av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__3{\nleft:75%;\n}\n<\/style>\n<div  id=\"accordion_slider_1\"  class='aviaccordion avia-accordion av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39 aviaccordion-title-on-hover av-slideshow-manual av-loop-once ' data-slideshow-options=\"{&quot;interval&quot;:5,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;}\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Blog\" ><ul class=\"aviaccordion-inner\"><li class='aviaccordion-slide av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__0 aviaccordion-slide-1' data-av-left='0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"https:\/\/step-lab.com\/it\/sistemi-basati-su-motori-lineari\/\"  target='_blank'><div class='aviaccordion-preview av-accordion-text-center'><div class=\"aviaccordion-preview-title-pos\"><div class=\"aviaccordion-preview-title-wrap\"><div class=\"aviaccordion-preview-title\"><h3 class='aviaccordion-title '  itemprop=\"headline\" >serie ud<\/h3><div class='aviaccordion-excerpt'  itemprop=\"text\" ><p>\nSistemi elettrodinamici<\/p>\n<\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" width=\"710\" height=\"375\" src=\"https:\/\/step-lab.com\/wp-content\/uploads\/2023\/08\/dynamic-test-machine-710x375.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__1 aviaccordion-slide-2' data-av-left='25'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"https:\/\/step-lab.com\/it\/sistemi-di-prova-elettromeccanici\/\"  target='_blank'><div class='aviaccordion-preview av-accordion-text-center'><div class=\"aviaccordion-preview-title-pos\"><div class=\"aviaccordion-preview-title-wrap\"><div class=\"aviaccordion-preview-title\"><h3 class='aviaccordion-title '  itemprop=\"headline\" >serie ea<\/h3><div class='aviaccordion-excerpt'  itemprop=\"text\" ><p>\nSistemi elettromeccanici<\/p>\n<\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" width=\"710\" height=\"375\" src=\"https:\/\/step-lab.com\/wp-content\/uploads\/2022\/06\/Macchie-statiche-2-710x375.png\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__2 aviaccordion-slide-3' data-av-left='50'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"https:\/\/step-lab.com\/it\/torri-di-caduta\/\"  target='_blank'><div class='aviaccordion-preview av-accordion-text-center'><div class=\"aviaccordion-preview-title-pos\"><div class=\"aviaccordion-preview-title-wrap\"><div class=\"aviaccordion-preview-title\"><h3 class='aviaccordion-title '  itemprop=\"headline\" >serie dw<\/h3><div class='aviaccordion-excerpt'  itemprop=\"text\" ><p>\nTorri di caduta per test di impatto<\/p>\n<\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" width=\"710\" height=\"375\" src=\"https:\/\/step-lab.com\/wp-content\/uploads\/2024\/02\/DW750-1000-2000-710x375.png\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-av_slideshow_accordion-91fb2673b858e7631d6fb48caaa98d39__3 aviaccordion-slide-4' data-av-left='75'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"https:\/\/step-lab.com\/it\/sistemi-di-prova-per-calzatura\/\"  target='_blank'><div class='aviaccordion-preview av-accordion-text-center'><div class=\"aviaccordion-preview-title-pos\"><div class=\"aviaccordion-preview-title-wrap\"><div class=\"aviaccordion-preview-title\"><h3 class='aviaccordion-title '  itemprop=\"headline\" >sistemi di prova calzature<\/h3><\/div><\/div><\/div><\/div><img decoding=\"async\" width=\"710\" height=\"375\" src=\"https:\/\/step-lab.com\/wp-content\/uploads\/2023\/12\/footwear-testing-systems-710x375.png\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><\/ul><div class='aviaccordion-spacer' style='padding-bottom:52.816901408451%'><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tra i nostri servizi offriamo specialisti per la manutenzione di strutture per test  meccanici<\/p>\n","protected":false},"author":5,"featured_media":79583,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-64966","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Supporto - STEP Lab<\/title>\n<meta name=\"description\" content=\"Scopri i nostri servizi post-vendita, tra cui la manutenzione sulle macchine per test STEP Lab e anche strutture di marchi concorrenti.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/step-lab.com\/it\/supporto-clienti\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporto\" \/>\n<meta property=\"og:description\" content=\"Scopri i nostri servizi post-vendita, tra cui la manutenzione sulle macchine per test STEP Lab e anche strutture di marchi concorrenti.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/step-lab.com\/it\/supporto-clienti\/\" \/>\n<meta property=\"og:site_name\" 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